Contact Us
Got a question about your account, a deposit, a withdrawal or identity verification? The CaptainsBet Ghana team is here to help.
For any query, including requests that require sending documents, write to our support team at support@captainsbet.org. For faster handling, use the e-mail address linked to your account and describe your issue in detail.
Live chat
For everyday questions, you can also reach support directly through live chat on the website.
Before you contact us
Many questions are already answered on our information pages:
- Terms and Conditions: rules for using the platform and placing bets;
- Privacy Policy: how we handle and protect your data;
- Responsible Gaming: tools for staying in control and self-exclusion.
Last updated: July 2026
